Family Support Services

Restore & Strengthen Native American Families

Family Support Services

Serves as a community resource for economic services to EBCI enrolled households who reside on the Qualla Boundary and the five county service area. (Haywood, Swain, Jackson, Cherokee, and Graham)

  • SENIOR CITIZENS: Please contact Tsali Manor Senior Citizens Center first for qualifying services with their program. Phone number is 8283596860.

These programs are provided for Cherokee and Snowbird residents. There is a staffed office located in the Snowbird Community.


  • Tribal Wood Program
  • Emergency Food Pantry
  • Christmas Store for Qualifying Households
  • Emergency Assistance
  • Burial Benefits
  • Medical Travel Assistance
  • Home Repair Program
  • Wheelchair Lift Program
  • Make A Wish
  • Durable Medical Equipment
  • Energy Assistance


  • SENIOR CITIZENS: Contact Tsali Manor Senior Citizens Center first for qualifying services with their program. Phone number is 8283596860.
  • Please call Family Support for any questions on services provided. Please call the office for the latest application requirements for each service.
  • All services will require the following from all the people in the household:
    • Enrollment Cards
    • Social Security Cards
    • Income Verification
    • Guardianship/Placement documents for minors
  • Click here to watch a mini-documentary about the Indian Ministries of North America and their partnership with Family Support Services to provide firewood to tribal members in need.

Photos Courtesy Indian Ministries of North America, Inc.

Family Support Services

73 Kaiser Wilnoty Drive
PO Box 666
Cherokee, NC 28719

Barbara Jones
Program Manager

Kathy Holloway
Snowbird Office

828-359-6092 (main)
828-359-0417 (fax)

After Hours & Emergencies:
828-507-7825 (cell) leave a short detailed message, speak clearly and slowly so that messages can be understood and a staff will return the call

Monday – Friday
7:45 am – 4:30 pm
Closed daily for lunch 12:00 pm – 12:45 pm


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