Supplemental Health Insurance

Health Insurance Counseling

Supplemental Health Insurance counselors

provide free guidance to EBCI elders and disabled members to make them aware of any and all alternative resources that are available to them within our five-county service area. You’ll receive unbiased information in simple-to-understand language.

We work in conjunction with multiple service providing agencies on the Qualla Boundary and with Federal and North Carolina state agencies.

SHIP can provide assistance for:

  • Disability claims
  • Early retirement counseling
  • Hearing aid purchases
  • Medicare enrollment
  • Medicare Part B payments
  • Medicare Part B reimbursements
  • SSI reinstatement
  • SSDI overpayment cases

Twice a year – in June and December – we hold Supplemental Security Income (SSI) spend down clinics. You are encouraged to bring your GenWell and/or Per Capita check stubs and receipts to get your SSI reinstated.

How We Can Assist You

  • Explain how government programs work
  • Assist with filling out paperwork for those in need (illiterate)
  • Research and gather information
  • Deliver paperwork to the proper destination
  • Make appointments
  • Answer Medicare questions
  • Purchase hearing aids
  • Order new Social Security or Medicare cards

Outreach programs include community meetings, medicare training seminars, participation in health fairs and Elders Day Celebration, and visits to Tsali Manor

Supplemental Health Insurance

43 John Crowe Hill Dr
PO Box 666
Cherokee, NC 28719

Michael Quillen
Director – Health Care Administration
828-359-6194
email

828-359-6180 (main)
828-520-7118 (fax)

Hours:
Monday – Friday
7:45 am – 4:30 pm

For questions regarding Social Security: 
Franklin Social Security Office: (866)-562-0738

For questions regarding Medicare or Disability: 
Brittany Toineeta: 828-359-6183

For questions regarding Hearing Aids:
Katrina Taylor: 828-359-6187

 

 

 

 

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